Education & Support

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Website support requires a large range of services, focused not on one aspect of the project but on its general development. For example, it might include content management, technical supervision, web promotion, advertising and even «first aid» if a website needs to be repaired immediately.

Your website should be crucial for your business, to generate good leads, customers or sales, staff or partners. To work well 24/7 your website requires regular updating of software and maintenance of plugins, to ensure performance and security.

We can educate someone from your business to be responsible for these tasks. Or you can outsource the work to a reputable WordPress Web Agency like us. We offer web support as a one-size-fits-all service. Basically, you can come to us with any problem, query, or issue that you face, and  we can help you out with it.

Common issues that website owners are likely to face include

  • Data or content errors
  • Providing feedback
  • System training
  • User access issues
  • System going offline
  • Web hosting issues

To provide a seamless web support service, our team is ready to handle queries 24/7 because we know our customers will expect nothing less. We also provide short term customer support to your clients by replying to their queries via social media, contact forms etc.

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